Welcome to ITM Academy ("ITM", "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and share information about you when you use our website (www.itmacademy.com), enroll in our courses, or interact with our services.
1
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information You Provide:
- Registration Data: Name, email address, phone number, date of birth, and educational qualifications when you register for a course or create an account.
- Payment Information: Billing address and payment method details processed through secure third-party payment gateways (we do not store card numbers directly).
- Communication Data: Messages, feedback, and correspondence you send us via contact forms, email, or phone.
- Resume/Portfolio: Documents and materials you upload during the placement assistance process.
Automatically Collected Information:
- Log Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
- Device Information: Device type, unique device identifiers, and mobile network information.
- Cookies: Session data, preferences, and analytics information (see Section 3 for details).
2
How We Use Your Information
We use the information we collect for the following purposes:
- To process course enrollments, payments, and provide educational services
- To communicate with you about your enrollment, course updates, and important announcements
- To provide customer support and respond to your inquiries
- To send you newsletters, promotional materials, and course recommendations (with your consent)
- To facilitate job placement services and connect you with hiring partners
- To improve our website, courses, and services through analytics and feedback
- To comply with legal obligations and enforce our terms of service
- To detect, prevent, and address technical issues and security threats
3
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Here's what we use:
- Essential Cookies: Necessary for the website to function properly (login sessions, form data, etc.)
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This data is aggregated and anonymous.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
- Preference Cookies: Remember your settings and preferences for future visits.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
4
Information Sharing & Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (payment processors, email services, hosting providers, etc.)
- Hiring Partners: With your explicit consent, we share your resume and profile with our corporate recruitment partners for placement purposes.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
5
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for all data transmission
- Secure servers with restricted access controls
- Regular security audits and vulnerability assessments
- Two-factor authentication for administrative access
- Regular staff training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep them confidential.
6
Your Rights & Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your data for certain purposes
To exercise these rights, please contact us at privacy@itmacademy.com.
7
Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have unintentionally collected data from a child, please contact us immediately and we will take steps to delete such information.
8
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify registered users via email for material changes
- Display a prominent notice on our website homepage
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
